Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your bicycle or accessory, you may request a return within 7 days of delivery.

Return Conditions

• The product must be returned in its original condition, with all tags, accessories, and packaging intact.

• A valid proof of purchase (invoice/receipt) is required.

• The product must not be damaged, altered, or excessively used.

• Any signs of misuse, impact damage, or unauthorized repairs will not be eligible for return.

Return & Inspection Process

Once we receive your returned product, our team will inspect and analyze its condition. This quality check helps us ensure the product is returned as delivered.

Refund Timeline

• If the return is approved, we will initiate a refund to your original payment method.

• Refunds are typically processed within 7–10 working days after inspection.

• If the return is not approved, the product will be shipped back to you.

Non-Returnable Items

• Used or damaged products

• Customized or specially modified items

• Items without original packaging or proof of purchase

Need Assistance?

If you have any questions or would like to initiate a return, please contact our support team at geostarbikes@gmail.com